519-817-9723

All orders take 1-2 days to prepare. North American orders usually take 2 – 8 business days. International orders can take up to 5 weeks. Arrival times vary by destination, reach out to us on our contact us page for more details.

Please allow 1 business day for From The Rack Windsor to process your order, we will email you once your order is ready to pickup. Note: please schedule a time to pickup your order - we are not available on the weekends. If there is an urgent pickup, please email us at info@fromtherackwindsor.com

If a customer enters the wrong address, they must pay to reroute the package if the package has already been shipped. If a mistake is made after checkout please email us immediately at info@fromtherackwindsor.com with the correct shipping information.

We cannot guarantee arrival times on any packages, due to unforeseeable circumstances like holidays and courier delays.

Our pickup hours are Monday - Friday between 12PM - 6P.M. Please send us an email if you will be picking up a package so we can schedule a time with you.